Videtta
A Videtta engineer servicing a home boiler

Trusted local heating & air conditioning

Gas Safe registered business number 595115

Videtta is on the Gas Safe Register, number 595115. What that means for your boiler, your paperwork and your safety, and how to check us yourself.

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Is Videtta Gas Safe registered?

Yes. Videtta Heating & Plumbing is on the Gas Safe Register under business registration number 595115. Gas Safe Register is the official list of businesses and engineers legally allowed to work on gas in the UK. You can check our registration on its website, and any engineer doing gas work in your home should show you their Gas Safe ID card.

Registered, qualified for the work we do, and easy to check.

What being Gas Safe registered means

Gas Safe Register is the official register of gas businesses and engineers for the UK, the Isle of Man, Jersey and Guernsey. It has been the official gas safety body since 2009, and in Great Britain it is run on behalf of the Health and Safety Executive. If a business works on gas, it has to be on the register. There is no optional version.

Videtta Heating & Plumbing is registered under business number 595115. Engineers are registered individually too, under the business they work for, and each one holds a licence listing the gas work they are qualified to do. Jordan Videtta, who started the company, is one of them, registered for domestic gas work. You can meet him and the rest of the engineers on our team page.

Gas Safe Register keeps that list up to date, inspects engineers’ gas work, investigates reports of unsafe work and tracks down people doing gas work illegally.

Why it matters in your home

A badly fitted or poorly maintained gas appliance can leak gas or produce carbon monoxide, a poisonous gas you cannot see, smell or taste. That is the reason the law exists. For you, using a registered business means:

  • The right engineer for the appliance. Engineers qualify for specific types of gas work, so being qualified on boilers does not automatically cover a gas fire. The categories are printed on every engineer’s ID card.
  • The right paperwork. When we fit a new boiler, we notify it through Gas Safe Register and your certificate follows by post.
  • Somewhere to turn. If you are ever worried about gas work done in your home, by anyone, Gas Safe Register can investigate.
  • A guarantee that stands. Worcester Bosch, for one, makes its guarantee conditional on the boiler being installed and serviced every year by a properly certified engineer, as we explain on our Worcester Bosch accreditation page.

The paperwork that comes with a new boiler

In England and Wales, every new heat-producing gas appliance, such as a boiler or gas fire, has to be notified to the local authority within 30 days of installation. As a registered business we do that through Gas Safe Register, and your Building Regulations Compliance Certificate arrives in the post, usually within 10 to 15 working days.

Keep it with your house deeds. The certificate belongs to the property rather than to you, so it passes to the next owner when you sell, and it can come up when you remortgage too. If you are planning a replacement, our boiler installations page explains how we survey, size and fit a new boiler.

Once it is in, an annual service keeps it safe and efficient. Our boiler servicing engineers check for problems you would never spot yourself, such as unsafe gas pressure or a faulty flue, and our guide to what happens during a boiler service walks through the visit step by step.

Landlords: the annual gas safety check

If you let a property, the Gas Safety (Installation and Use) Regulations 1998 put gas safety on you. The Health and Safety Executive’s guidance is clear on the essentials:

  • Have the gas appliances you provide checked every year by a Gas Safe registered engineer.
  • Give existing tenants a copy of the record within 28 days of the check.
  • Give new tenants a copy before they move in.
  • Keep each record for at least two years.

We carry out landlord gas safety checks across Leighton Buzzard, Milton Keynes and the surrounding towns. If the boiler is due a service as well, ask about booking both together.

What Gas Safe registration does not cover

It is worth being straight about the limits. Gas Safe is a safety and competence register. It does not recommend one business over another, it does not employ engineers, it does not run criminal background checks, and it will not step into disputes about money or contracts.

That is why we hold two other accreditations that look at different things. Which? assessed how we run the business and treat customers before endorsing us as a Which? Trusted Trader, and Worcester Bosch recognises our training and installation record as Accredited Partners. You can compare all three on our accreditations page.

If someone cannot show you a Gas Safe ID card

Do not let them start. That is Gas Safe Register’s own advice, and ours. A fitter without a valid card is breaking the law, whatever the price. You can report suspected illegal gas work to Gas Safe Register online or on 0800 408 5500.

If you have been tempted to fit a boiler yourself, our article on DIY versus professional boiler installation sets out the risks plainly.

Don't take our word for it

How to check we are Gas Safe registered

  1. Search the register

    On the Gas Safe Register website, choose Check and search for Videtta or our registration number, 595115.

  2. Ask for the ID card

    When our engineer arrives, ask to see their Gas Safe ID card. It can be a physical card or a digital one on their phone.

  3. Match the front

    The photo should match the person in front of you, the business should read Videtta, and the card should be in date.

  4. Read the back

    The work categories list what that engineer is qualified to do, such as working on a domestic gas boiler.

Questions we get asked about Gas Safe

Do I legally need a Gas Safe registered engineer?

Yes. By law, every business and engineer working on gas in the UK, the Isle of Man, Jersey and Guernsey must be on the Gas Safe Register. That covers installing, servicing, repairing or moving a gas boiler, fire, hob or cooker. Anyone doing that work without registration is working illegally.

What is the difference between a Gas Safety Record and a Building Regulations certificate?

A Gas Safety Record shows that gas appliances were checked and found safe on a given day, and landlords need one every year. A Building Regulations Compliance Certificate is issued once, after a new heat-producing appliance such as a boiler is installed and notified. It belongs to the property, so keep it for when you sell or remortgage.

How long does the Building Regulations certificate take to arrive?

In England and Wales the installer has 30 days to notify a new boiler, which we do through Gas Safe Register. Gas Safe Register then posts the certificate to you, usually within 10 to 15 working days. If yours has not turned up, call us and we will chase it.

What should I do if I smell gas?

Call the National Gas Emergency number on 0800 111 999 straight away. It is free and open 24 hours a day. Open doors and windows, do not use light switches or anything that could spark, and make the call from outside the property. Once the emergency service has made things safe, we can repair or replace the faulty appliance.

Does Gas Safe Register check the quality of an engineer's work?

It inspects registered engineers' gas work for safety and competence, and investigates reports of unsafe work. It does not recommend one business over another, and it does not get involved in disputes about price or contracts. That is the gap a scheme such as Which? Trusted Traders covers.

Rated 4.9/5 by 350+ local customers

One of the highest-rated heating & plumbing teams in the area

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  • Google
    5 out of 5 stars on Google
    Excellent service. Using them for a few years I can't fault them. Excellent professional service, I wouldn't ask anyone else!

    zozo cs

    Heating & plumbing
  • Google
    5 out of 5 stars on Google
    Jordan recently installed a new boiler, cylinder and connected up my underfloor heating. Communication was excellent from start to completion and the work was neat and tidy.

    Kevin Moore

    Boiler installation
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    5 out of 5 stars on Google
    We're really pleased with the air conditioning installation. From start to finish, the staff were great — friendly, helpful and professional. A special mention to the fitters, Tom and Ben, who did a fantastic job. They were polite, tidy and worked efficiently, taking care to make sure everything was fitted properly and left clean and tidy. The whole experience was excellent, and we wouldn't hesitate to recommend them to anyone looking to have air conditioning installed. Great service from a great team!

    Jayne Shanley

    Air conditioning
  • Google
    5 out of 5 stars on Google
    Had engineer James from Videtta to service my Baxi boiler, so pleased with efficient, knowledgeable, polite, patient person. Thanks so very much.

    Mary Ward

    Boiler servicing
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    5 out of 5 stars on Google
    Came back from holiday to our boiler not working. They sent someone out the same day who was so helpful and nice. They resolved it straight away and were well priced. 100% recommend!

    Bobi White

    Boiler repairs
  • Google
    5 out of 5 stars on Google
    Extremely helpful, tidy and excellent workmanship. Great to have the new shower fitted with minimal disruption. Huge thanks.

    Claire Miles

    Plumbing
  • Google
    5 out of 5 stars on Google
    We are very happy with our new bathroom. Everyone who worked on it were helpful and considerate as well as professional.

    Helen

    Bathrooms
  • Google
    5 out of 5 stars on Google
    Very professional and affordable, a great job done

    Nikki

    Heating & plumbing
  • Google
    5 out of 5 stars on Google
    New Worcester Bosch boiler installation. Good service; responsive, good communication. Had to come back and fix a couple of snags, but did that without quibbles. Would recommend.

    Johan

    Boiler installation

Our accreditations

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See all three side by side on our accreditations page.

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